Community Pharmacy Policy: Patient Education and Counseling Services

International Journal of Pharmacology and Clinical Sciences, 2024, 13, 12, 43-50.
DOI: 10.5530/ijpcs.2024.13.12
Published: November 2024
Type: Research Article
Authors: Yousef Ahmed Alomi, Abeer Hussin Almasoudi, Munirah Abdullah Alkhofi, Musleh Samil Reshidi, Noura Ali Ahmed Alkhlaiwi, Hamidah Qasim Abushomi, Maryam Abdulaziz Aleidan, Mohammed Lafi Alkordi.

Author(s) affiliations:

Yousef Ahmed Alomi,
BSc. Pharm, MSc. Clin Pharm, BCPS, BCNSP, DiBA, CDE
Freelancer Business Planner, Content Editor, and Data Analyst, Riyadh, SAUDI ARABIA.

Abeer Hussin Almasoudi,
BSc.Pharm, BCPS., Director, Organizational Excellence, Ministry of Health Branch, Tabuk, SAUDI ARABIA.

Munirah Abdullah Alkhofi,
Pharm D, Almana General Hospital, Alhofuf, SAUDI ARABIA.

Musleh Samil Reshidi,
BSc.Pharm, MSc.Pharm, Forensic Medicine Services, Ministry of Health Branch, Hail, SAUDI ARABIA.

Noura Ali Ahmed Alkhlaiwi,
Pharm D, Prince Mohammed bin Abdulaziz Hospital, Riyadh, SAUDI ARABIA.

Hamidah Qasim Abushomi,
BSc.Pharm, MSc.Pharm, Department Clinical Pharmacist, Pharmacy, Dammam Health Network, Eastern Health Cluster, Dammam, SAUDI ARABIA.

Maryam Abdulaziz Aleidan,
Pharm D, Nahdi Medical Company, SAUDI ARABIA.

Mohammed Lafi Alkordi,
Pharm Technician, Director of Strategic Planning Department, MOH Branch, Tabuk, SAUDI ARABIA.

Abstract

Objectives: Our research aims to delve into the Patient Education and Counseling Services policy in Community pharmacy practice, a pioneering initiative that is shaping the future of healthcare in Saudi Arabia. This exploration is of significant importance as it can potentially revolutionize patient care in the country. Methods: Our approach was a comprehensive narrative review of the Patient Education and counseling system’s Community pharmacy policy and procedures. This involved extensive literature searches in databases such as PubMed, Medline and Google Scholar, covering specific Patient Education and counseling policies and procedures in Community pharmacy practice from the 1960s until October 2024. We considered national and international guidelines for general Patient Education and Counseling Services in hospital practice. The Community Pharmacy Patient Education and Counseling Services Committee, comprising various expert members, formulated the guidelines of the policy draft, which underwent multiple revisions to ensure their accuracy and relevance. This emphasis on the competency of Community pharmacy Patient Education and counseling policy and procedures reflects the thoroughness and reliability of our review process. Results: The competency of the Community Pharmacy Patient Education and Counseling policy consisted of various items. This includes steps for patient education and counseling services such as initiation, assessment, planning, implementation and evaluation. Conclusion: The Community Pharmacy Patient Education and Counseling Services policy, a newly updated initiative for services provided by community pharmacists, holds the potential to significantly improve patient adherence to medication therapy, ensure appropriate drug therapy administration, prevent drug-related problems and reduce unnecessary drug-related healthcare visits or admissions. This promising potential makes the implementation of the newly updated Patient Education and Counseling Services policy a hopeful prospect for the Community pharmacy in Saudi Arabia.

Keywords: Patient Education and counseling, Policy, Community pharmacy, Competency, Saudi Arabia.